EXERCISES A . Match the problems and responses given to them
- This hamburger is cold. I can’t eat it.
- The Internet is not working. This is unfair.
- You overcharged me for this bag. This is wrong.
- This food doesn’t taste good. It is disgusting.
- There is a fault with the shirt I got yesterday.
- I am not happy with the cable TV service you’re providing.
- We have no hot water in our hotel room. This is unacceptable.
a. Please give us another room.
b. Please bring me a hot one.
c. Could I replace it with another one?
d. Please give me a refund.
e. I would like to have it connected please.
f. Please credit me for the lost hours.
g. Could I have another meal instead?
.B Write suitable solutions for the situations given (Verilen durumlara uygun çözümler yazınız)
e.g. He hasn’t got any money . Go to the bank
- He is fat. _____________________
- His marks are bad. _____________________
- He gets up very late. _____________________
- He eats fast food a lot . _____________________
- He plays games a lot . _____________________
C.Study the email and, in pairs, match the parts to the content.
closing / solution / salutation / reason for writing / expectation / complaint
To : [email protected]
Subject : Complaint about an environmental issue
_____ To Whom It May Concern,
_____ I’m writing to let you know about an environmental problem in my neighborhood.
_____ I hate to tell you that the open-air market causes serious problems for the residents of Tulip Street. At the end of
the day, when the market is over, there is a lot of waste and mess left behind. To make matters worse, garbagemen
collect the mess the next day. During the night, the residents of the area suffer from the terrible smell and unhealthy
mess.
_____ In order to solve this problem, you should first consider sending garbagemen to the area as soon as the market is
over, and in the long-term, moving the open-air marketplace to another part of the city.
_____ I expect that you will find a solution to this problem.
_____ Sincerely,
Marina Thoma
Bu görsel, bir İngilizce çalışma kağıdı olan “12 worksheet” başlığını taşıyan bir dokümanın ekran görüntüsüdür. Telefon üzerindeki saat 08:57’yi ve pil düzeyinin %89 olduğunu göstermektedir. Çalışma kağıdının “EXERCISES” bölümünde, A bölümünde problemler ve onlara verilecek yanıtların eşleştirilmesi, B bölümünde belirli durumlara uygun çözümlerin yazılması, ve C bölümünde bir e-postanın içeriğine göre parçaların eşleştirilmesi gibi alıştırmalar bulunmaktadır. Sorunlar ve önerilen çözümlerle ilgili eğitim amaçlı İngilizce dil pratikleri içerir. Ayrıca, bir e-postanın yapısal bölümlerini tanıma ve içeriğe uygun olarak yerleştirme becerisini geliştirmeyi hedefleyen bir etkinlik yer almaktadır.